Continuous Improvement Leadership for
Banks and Companies Outside of Financial Services
The continuous improvement of products, services, or processes are completed through either incremental or breakthrough improvement activities to achieve lower costs, better quality, faster speed, and improved service.
Process Improvement
Representative Activities
Enhanced multiple end-to-end processes, policies, and approaches through the application of Six Sigma DMAIC tools.
- Documented and mapped current-state processes and evaluated each step’s efficiency, efficacy, and value
- Identified risks and enhancement opportunities for controls
- Established organizational priorities and constraints for defined activities.
- Saved costs and resources
- Improved effectiveness
- Accelerated completion times
Ideation & Facilitation
Representative Activities
- Facilitated operational and cultural change
- Built collaborative solutions through ideation programs to socialize, beta test, and incorporate feedback
- Process-reengineered activities
- Implemented new systems, tools, and programs
- Developed procedures and training delivery methods
- Memorialized and launch enhancements
Mergers & Acquistions
Representative Activities
Mergers provide the opportunity to identify best practices as well as the impetus for making changes and process improvements.
Provided support activities during the M&A process for:
- Conducted M&A Due Diligence
- Credit portfolio and review function assessments for bank acquisitions
- Sanctions process, procedure, and activities
- Created risk evaluations of the target entity, including gaps, process deficiencies, and estimates of exposure
- Developed risk mitigation activity guidelines, conversion plans, and cost estimates
- Led business unit integration and process optimization to yield cost savings